Quentin Grabenstaetter

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Activity overview

Latest activity by Quentin Grabenstaetter
  • Quentin Grabenstaetter created an article,

    End of Support for Rainbow on macOS 10.15 Catalina

    In accordance with our article on software policiy, the list of supported operating systems as well as the prerequisites for using Rainbow are regularly updated to ensure an optimal and secure expe...

  • Quentin Grabenstaetter created an article,

    Mediatrix 4102S Configuration

    This instruction is with Dynamic Ip configuration (DHCP).If you want to use static change accordingly in Network/Host. All modifications are based on a Factory-Reset. First Login to Mediatrix with ...

  • Quentin Grabenstaetter created an article,

    Grandstream HT812 Configuration

    Grandstream HT812 configuration for Rainbow-Hub as Generic SIP Device. This instruction is with Dynamic IP configuration (DHCP). All modifications are based on a Factory-Reset. First standard Login...

  • Quentin Grabenstaetter created an article,

    Managing Generic SIP Devices

    The Rainbow Hub solution includes ALE devices (deskphones, DECT base stations, and handsets) that are fully integrated into the system, ensuring a consistent and rich user experience. These devices...

  • Quentin Grabenstaetter created an article,

    Subject Access Request Procedure

    When operating the Rainbow Services, ALE is data processor and is only doing so upon receiving instructions from the data controller. When ALE is instructed to process a data controller data subjec...

  • Quentin Grabenstaetter created an article,

    inApp Synchronization of Service Notifications

    We're pleased to announce the release of a new inApp synchronization feature that now enables Rainbow resellers and Company administrators to access services notification directly from their admini...

  • Quentin Grabenstaetter created an article,

    End of Support for Rainbow on iOS 15

    Reminder: An initial communication concerning this change was published on our old support site. We hope that the migration to our new help center has not caused you to miss this important informat...

  • Quentin Grabenstaetter created an article,

    Join a bubble by Phone

    Sharing a bubble by phone is available for bubble Owners with an Enterprise/ Voice Enterprise subscription, and with a "Dial-in" option."Dial-in" option requires either an Enterprise Dial-in pack M...

  • Quentin Grabenstaetter created an article,

    Root Certificates to Whitelist Rainbow Services

    According to their policy of network security, some companies don’t trust any applications by default. They authorize by their own what application is allowed to cross their firewall. These applica...

  • Quentin Grabenstaetter created an article,

    Technical Overview - Rainbow Edge Offer

    This guide provides some technical overview of Rainbow Edge solution, detailed architecture will be shared under Non-Disclosure Agreement (NDA). It aims to provide various inputs on what is Edge of...