Olivier BRAUN

  • Total activity 135
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 64

Articles

Recent activity by Olivier BRAUN Recent activity Votes
  • Phone calls

    This feature is also available for members with Analytics role. The Phone calls section in the analytics covers phone calls made and received by Rainbow users over an OXO or OXE system. These analy...

  • Manage My Webinar

    Before broadcasting your webinar, you can manage it at any time by modifying information, adding speakers, inviting attendees, customizing the webinar's registration page, and preparing polls for y...

  • Manage your Presence

    In a unified communication environment, presence information is crucial for ensuring effective collaboration and call handling.  Teams and Rainbow Presence Computer Android iOS Rainbow ...

  • Applications

    The Applications section in the analytics covers on which device your users are accessing Rainbow features. This feature is also available for members with Analytics role. Tips: Select the help ico...

  • Start a Training Session

    Initiate the Webinar Practice At any time before the scheduled date and time of the webinar, a speaker can initiate a practice session to fine-tune the last details with other speakers or simply to...

  • Manage your Call Routing

    Define Call RoutingDefine how to make and receive calls.  Computer Android iPhone : open the call routing settings at the top left of the Rainbow B...

  • Rainbow Voice

    This feature is also available for members with Analytics role. The Rainbow Voice section in the analytics covers phone calls made and received by Rainbow users over Cloud PBX. These analytics are ...

  • Webinar Reporting and Polls Results

    Role required: Reporting is available only for organizers. It is up to the organizer to share the information. When a webinar is completed, you can access its reporting as long as it hasn't been de...

  • How to analyze the activity of Welcome and Automated Attendant services

    This feature is also available for members with Analytics role. This article describes how to analyze the activity of the Welcome services and the Automated attendant. Tips: Select the help icon t...

  • During the Webinar

    The webinar consists of five main components: the stage, the backstage, the chat room, the list of connected attendees and the polls. The availability of some features depends on your role in the w...