Role required: Reporting is available only for organizers. It is up to the organizer to share the information.
When a webinar is completed, you can access its reporting as long as it hasn't been deleted from your Webinar space. The reporting provides you with the following statistics:
- Number of registrants.
- Number of attendees who participated in the webinar.
- Participation rate.
- Duration in minutes.
- Attendance conversation.
- Number of attendees in session.
You can also download the chat conversations that occurred during the webinar as a text file. For each message, this file includes the author of the message, the date, the time, and the message content. Emoticons are retained, but attachments like images and videos are not.
Additionally, you can download the list of attendees in a CSV file (UTF-8 encoded, fields separated by ";") that can be directly opened in Excel. This file contains information about attendees, according to what was provided during the creation or management of the webinar: email, first name, last name, company, job title, country, host approval to participate in the webinar, and webinar attendance.
Consult the Webinar Statistics
- Select the "
Webinars" tab.
- Click on "Reports" button of a past webinar.
- Select "Statistics" tab (selected by default).
The webinar statistics are displayed on the screen. - Click on "Close" button (or the close button
of the window) to go back to "Webinars" tab.
Consult Polls Results
You can consult the results of the polls that were conducted during the webinar.
- Select the "
- Click on "Reports" button of a past webinar.
- Select "Polls" tab.
- Select
to display the results of the corresponding poll, which includes the percentage of responses for each question.
- To access more detailed results, choose "
Detailled results" from the poll's contextual menu
. This provides additional information, such as the number and names of participants (if the poll is not anonymous) for each answer. Click on "Close" button (or the close button
- For exporting poll results as a CSV file (including last name, first name, and email if the poll is not anonymous), select "
Export as CSV" from the poll's contextual menu
- Click on "Close" button (or the close button
Get the Webinar Conversations, list of attendees or Webinar Recording
- Select the "
- Click on "Reports" button of a past webinar.
- Select "Downloads" tab.
- Click on the "Download" button to respectively download the attendance conversations in text format or the list of attendees in CSV format, or the video of the webinar (mp4 format).
- Click on "Close" button (or the close button
The video may not be available immediately after the webinar ends. Please allow some time for the video to be processed and ready for access. A pop-up will notify you when the video is ready. Additionally, the webinar in the " Webinars" tab is labeled as "Recording in preparation" while the recording is being processed or as "Record ready" when it's available.
Note: The option to record a webinar can be chosen during its creation, when editing a webinar in preparation, or even when broadcasting the webinar. Please refer to dedicated articles for more information.