ALE Rainbow is officially certified with the high data security standards of the ISO27001, requirements. Below you can find our current certificates. ALE INTERNATIONAL operating under the brand ALC...
Issue You're organization turned on two-steps verification, requiring a combination of user account, password and mobile or phone device, so you're requested an additional action to login your Micr...
When linked to Azure, Rainbow requires a set of permissions to be able to render the right service.This document details consent flow mechanism provided by Azure and which permission is requiredfor...
Update slots: Regions Start Time End Time NAR February 26, 09:00 CET February 26, 11:00 CET APAC February 26, 14:00 CET February 26, 16:00 CET EMEA - DE February 26, 21:00 CET February 26, ...
Backend ComponentNew FeatureHybrid Telephony - OXE only [Early Adopter] [All] [Android, iOS, Desktop, Web] It's possible to select OXE CLI to be presented using a Prefix number thus, an outgoing ca...
Update slots: Regions Start Time End Time NAR / CALA February 19, 09:00 CET February 19, 11:00 CET APAC February 19, 14:00 CET February 19, 16:00 CET EMEA / HDS February 19, 19:00 CET Febru...
Backend ComponentMain fixesOverflowOverflow from empty hunting groups to a voice prompt could disconnect the call automatically (Trunk dependance)This is fixed.Name displayCaller's name didn't appe...
Information: Initially scheduled for February 20, this operation has been rescheduled for February 21 to prevent too much disruption to customers.Update slots: Regions Start Time End Time ALL Fe...
Web version 2.165.19Main fixesVoice mailThe transcription of messages in the group call voicemail didn't work any more.This regression has been fixed.IconIn hybrid mode, a new icon could appear ra...
Update slots:Regions: ALL Application Version Start Time End Time Android 1.165.2 February 19, 17:00 CET February 19, 18:00 CET Web 2.165.19 February 19, 17:00 CET February 20, 17:00 CET iO...