Nathalie KAYSER-MARCHAL

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Activity overview

Latest activity by Nathalie KAYSER-MARCHAL
  • Nathalie KAYSER-MARCHAL created an article,

    Update on Saturday, March 21 - Hybrid Telephony Services

    Update slots: Regions Start Time End Time ALL March 21, 21:00 CET March 21, 23:00 CET Expected behavior:Hybrid Telephony services will be unavailable for about 10 minutes during the slot. Affec...

  • Nathalie KAYSER-MARCHAL created an article,

    Release note for 2026-03-21

    Backend Component Main fixesRainbow CCDCalls are dropped after 20 seconds in Rainbow CCD office mode.Timer has not been updated correctly.

  • Nathalie KAYSER-MARCHAL created an article,

    Update on Wednesday, April 29 - Rainbow Services

    Update slots:RegionsStart TimeEnd TimeNARApril 29, 09:00 CETApril 29, 10:00 CETExpected behavior:  Following will be removed Thank you for updating your firewalls accordingly.NARSTUN / TURN turn-bh...

  • Nathalie KAYSER-MARCHAL created an article,

    Update on Wednesday, March 25 - Rainbow Services

    Update slots:RegionsStart TimeEnd TimeNARMarch 25, 09:00 CETMarch 25, 10:00 CETAPACMarch 25, 16:00 CETMarch 25, 17:00 CETExpected behavior:  Following will be added NARSTUN / TURN turn-bhs2.openrai...

  • Nathalie KAYSER-MARCHAL created an article,

    Release note for 2026-04-29

    RAINBOW CORE BACKENDFollowing public IP addresses will be removed:NARSTUN / TURN turn-bhs1.openrainbow.com (Canada) TURN Media Relay 149.56.18.31 (Canada)Firewalls must be updated accordingly. 

  • Nathalie KAYSER-MARCHAL created an article,

    Release note for 2026-03-25

    RAINBOW CORE BACKENDFollowing public IP addresses will be added:NARSTUN / TURN turn-bhs2.openrainbow.com (Canada) TURN Media Relay 144.217.179.196, 2607:5300:207:3c00::1 (Canada)Following public IP...

  • Nathalie KAYSER-MARCHAL created an article,

    Minor Release on Monday, March 16 - iOS application

    Update slots:Regions: ALLApplicationVersionStart TimeEnd TimeiOS 1.165.13March 16, 14:00 CETMarch 16, 15:00 CETExpected behavior:Mobile applications:Depending on your administrator's deployment cho...

  • Nathalie KAYSER-MARCHAL created an article,

    Minor Release on Monday, March 09 - Desktop application

    Update slots:Regions: ALL Application Version Start Time End Time Desktop  2.165.3 March 09, 15:10 CET March 09, 17:10 CET Expected behavior: Desktop applications:Depending on your administrato...

  • Nathalie KAYSER-MARCHAL created an article,

    Release note for 2026-03-09

    Desktop version 2.165.3Main fixesOpening appClicking of Rainbow app shortcut did not open the Rainbow app running in the background.This regression has been fixed.

  • Nathalie KAYSER-MARCHAL created an article,

    Update on Monday, March 02, Tuesday, March 03 and Wednesday, March 04 - Cloud Telephony Services

    Update slots:RegionsStart TimeEnd TimeAPACMarch 02, 14:00 CETMarch 02, 18:00 CETEMEA - HDS - DEMarch 02, 21:00 CETMarch 03, 01:00 CETCALAMarch 03, 09:00 CETMarch 03, 13:00 CETANZMarch 03, 09:00 CET...