Nathalie KAYSER-MARCHAL

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Activity overview

Latest activity by Nathalie KAYSER-MARCHAL
  • Nathalie KAYSER-MARCHAL created an article,

    Update on Wednesday, February 04 - Rainbow Services

    Update slots:RegionsStart TimeEnd TimeNAR / CALAFebruary 04, 09:00 CETFebruary 04, 10:00 CETAPACFebruary 04, 15:00 CETFebruary 04, 16:00 CETEMEAFebruary 04, 21:00 CETFebruary 04, 22:30 CETExpected ...

  • Nathalie KAYSER-MARCHAL created an article,

    Update on Thursday, January 29 - Rainbow Services

    Update slots:RegionsStart TimeEnd TimeEMEAJanuary 29, 21:00 CETJanuary 29, 23:00 CETExpected behavior:Cloud Telephony services will be unavailable for about 10 minutes during the slot. Affected use...

  • Nathalie KAYSER-MARCHAL created an article,

    Major Release on Monday, January 26 - Rainbow Solution 165

    Update slots:Regions: ALL Application Version Start Time End Time iOS 1.165.10 January 26, 17:00 CET January 31, 17:00 CET Android 1.165.0 January 26, 17:00 CET January 31, 17:00 CET Web 2....

  • Nathalie KAYSER-MARCHAL created an article,

    Release note for 2026-01-22

    Rainbow Cloud Telephony BackendMain fixesCALA regionA preventative fix has been implemented regarding the risk of increased memory usage.EMEA region A patch has to be applied to fix the issue relat...

  • Nathalie KAYSER-MARCHAL created an article,

    Update on Thursday, January 22 - Cloud Telephony Services

    Update slots: Regions Start Time End Time CALA January 22, 09:00 CET January 22, 11:00 CET EMEA January 22, 21:00 CET January 22, 23:00 CET Expected Behavior:Cloud Telephony services will b...

  • Nathalie KAYSER-MARCHAL created an article,

    Update on Thursday, January 22 - Rainbow Services

    Update slots: Regions Start Time End Time NAR / CALA January 22, 09:00 CET January 22, 11:00 CET APAC January 22, 14:00 CET January 22, 16:00 CET EMEA / HDS January 22, 21:00 CET January 22...

  • Nathalie KAYSER-MARCHAL created an article,

    Release note for 2026-01-22

    Backend ComponentMain fixes Call queueUsers not belonging to a call queue could be ringing on incoming call to this group.In such a case, a transferred call that arrived with a bad display for the ...

  • Nathalie KAYSER-MARCHAL created an article,

    Release note for 2026-01-26

    Web version 2.165.15 Note: unless specified otherwise, items described in this Web section also apply to the Desktop application.New FeaturesUser experience[For PBX calls only] Echo cancellation an...

  • Nathalie KAYSER-MARCHAL created an article,

    Release note for 2026-01-21

    Rainbow Cloud TelephonyNew certificate SIP certificates in North America region are updated.

  • Nathalie KAYSER-MARCHAL created an article,

    Update on Wednesday, January 21 - Cloud Telephony Services

    Update slots:RegionsStart TimeEnd TimeNARJanuary 21, 09:00 CETJanuary 21, 10:00 CETExpected Behavior:All Rainbow Cloud Telephony devices in North America instance will be reset. Why we're Doing thi...