Salesforce CRM Connector - version 3.3.1Main FixesCaller identificationThe search on incoming calls has been extended to contacts and accounts for cases instead of only contacts.
In this article you'll find the features that can be tested as Early Adopter. Stay tuned! Follow the Early Adopter program section to make sure you don't miss the announcement of the EA features av...
What is the BETA programReminder (LOI extract):"the Beta program allows delivering early versions to a set of selected companies. This particularly aims at allowing partners to discover evolutions ...
Context When using Software Distribution Tools (or software deployment tools) to automate the process of delivering software to all computers on a network, it may be useful to set certain installat...
Rainbow is now based on the Operating System device management. How a device is used or not used is mainly related to its status in the operating system, such as "Default" or "Default Communication...
Update slots:Regions: NA, CALA, EMEA, DE, APAC, ANZ Application Version Start Time End Time AD/LDAP/Exchange Connector 3.10.1 July 16, 18:00 CEST July 16, 19:00 CEST Expected behavior: LDAP Con...
In the attachement you'll find following four guides to setup and administrate Rainbow Hospitality:Administration Guide for Business PartnerThe purpose of this document is to explain the back-offic...
Overview: OXE can be configured to enforce a specific CLI number on outgoing calls through the use of a numbering prefix. This prefix triggers a special trunk seizure, overriding the default user C...
Salesforce CRM Connector - version 3.3.0Main FixesCall Log & Active RecordAFCA (Ask for Create Activity) for active Record: if "Active" is selected, the opened valid record will be used for the cal...
Rainbow Pilot is a tool designed to evaluate the capability of an enterprise site to support Rainbow users engaging in collaboration, conferencing, or telephony in Hybrid or Hub modes.The tool reco...