This feature is available only to Early Adopter test users. The CCD Agents must hold an Early Adopter License. Available
41 results related to "Hybrid telephony"
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[EA MIXED/FIXED CDD] Rainbow CCD Agent Telephony Modes: Mixed & Fixed
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Make a Phone Call
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Choose your phone equipment
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Configure supervision groups
This article allows administrators to configure supervision groups for their company associated to a PBX. There are two -
Check My Configuration to Improve Call Quality
Rainbow require a stable and fast Internet connection to deliver optimal audio and video quality. Rainbow affers a tool to -
Set up a call forwarding
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How Do I Configure the PBX Numbering Rules ?
The rules will use the " Regular Expression " mechanism (also called RegEx) to perform "find and replace" operations on the -
Record a phone call
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Release note for 2025-02-03
WebRTC gateway - version 3.0.13-191 Main fixes Calls The problem of external outgoing calls not working when -
Transfer a phone call
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