40 results related to "Hybrid telephony"

• Record a phone call

  5 votes 5
  • 1. Help
    2. Rainbow
    3. ...
    4. Your first steps on Rainbow
    5. Make phone calls
  • Quentin Grabenstaetter
  • March 16, 2022 13:36

  Your web browser does not allow you to play this video :-/

• Configure supervision groups

  -1 votes -1
  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Business telephony - Hybrid
  • Yves MAZURIER
  • March 01, 2024 15:50

  This article allows administrators to configure supervision groups for their company associated to a PBX. There are two

• [EA MIXED/FIXED CDD] Rainbow CCD Agent Telephony Modes: Mixed & Fixed

  • 1. Help
    2. Partner space
    3. Early Access
    4. Early Adopter program
  • Baptiste CANDELIER
  • November 03, 2025 09:06

  This feature is available only to Early Adopter test users. The CCD Agents must hold an Early Adopter License. Available

• How Do I Configure the PBX Numbering Rules ?

  7 votes 7 7 comments 7
  • 1. Help
    2. Rainbow
    3. Troubleshooting
    4. Telephony Features (PBX connection)
  • Baptiste CANDELIER
  • September 07, 2017 13:48

  The rules will use the " Regular Expression " mechanism (also called RegEx) to perform "find and replace" operations on the

• Make a Phone Call

  1 vote 1
  • 1. Help
    2. Rainbow
    3. ...
    4. Your first steps with Rainbow on iPhone
    5. Make phone calls
  • Mathilde Incerti
  • June 29, 2022 10:15

  Your web browser does not allow you to play this video :-/

• Release note for 2025-02-03

  -1 votes -1
  • 1. Help
    2. Rainbow Updates
    3. Release notes
    4. Rainbow
  • Baptiste CANDELIER
  • January 31, 2025 08:07

  WebRTC gateway - version 3.0.13-191 Main fixes Calls The problem of external outgoing calls not working when

• Choose your phone equipment

  -3 votes -3
  • 1. Help
    2. Rainbow
    3. ...
    4. Your first steps on Rainbow
    5. Make phone calls
  • Quentin Grabenstaetter
  • April 06, 2022 07:49

  Your web browser does not allow you to play this video :-/

• Release note for 2026-01-13

  • 1. Help
    2. Rainbow Updates
    3. Release notes
    4. Rainbow
  • Baptiste CANDELIER
  • January 12, 2026 14:50

  WebRTC gateway - version 3.2.1-73 New features Installation Deployment on AWS is available in a early access test phase.

• Supervision

  -3 votes -3
  • 1. Help
    2. Rainbow
    3. Using Rainbow
    4. Phone calls - Hybrid telephony
  • Olivier BRAUN
  • February 15, 2024 06:30

  Supervision is allowed with Enterprise licence. A supervisor can monitor business call numbers within a specific group

• Configure Manager / Assistant Groups

  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Business telephony - Hybrid
  • Yves MAZURIER
  • April 26, 2024 07:27

  This article allows administrators to configure manager/assistant groups for their company associated to a PBX. A manager/assistant