67 results related to "Administration"

• Configure Manager / Assistant Groups

  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Business telephony - Hybrid
  • Yves MAZURIER
  • April 26, 2024 07:27

  This article allows administrators to configure manager/assistant groups for their company associated to a PBX. A manager/assistant

• SSO not working with Rainbow CRM Bridge for Salesforce

  • 1. Help
    2. Rainbow
    3. Troubleshooting
    4. Rainbow CRM connectors
  • Baptiste CANDELIER
  • August 02, 2024 13:11

  Issue When connecting to Rainbow CRM Bridge for Salesforce with an SSO login, the login procedure with SSO authorization

• Configure supervision groups

  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Business telephony - Cloud
  • Yves MAZURIER
  • March 13, 2024 15:05

  This article allows administrators to configure supervision groups for their company associated to a Cloud PBX. Each

• Investigate audio quality issues with powerful new tools

  • 1. Help
    2. Rainbow
    3. What's new in the app?
    4. July. 2025
  • Eva LARAVINE
  • June 05, 2025 15:25

  Easily get to the root of audio problems with our enhanced investigation features. The new User Tag Search lets you instantly

• Configure an Automated Attendant

  1 vote 1
  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Business telephony - Cloud
  • Yves MAZURIER
  • December 18, 2024 16:21

  This article allows to configure an Automated Attendant for a company associated to a Cloud PBX. Automated Attendant

• Peer-to-peer communication

  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Analytics
  • Olivier BRAUN
  • January 14, 2025 17:06

  This feature is also available for members with Analytics role. The Peer-to-peer communication section in the analytics

• How to change the ownership of the existing bubble ?

  -1 votes -1
  • 1. Help
    2. Rainbow
    3. Troubleshooting
    4. Other Topics
  • Baptiste CANDELIER
  • July 05, 2023 13:11

  Issue How can I take ownership of a Bubble in Rainbow? Resolution Ownership of a Bubble can be transferred in two

• Restrict outgoing calls for your company

  -1 votes -1
  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Business telephony - Cloud
  • Yves MAZURIER
  • January 27, 2025 14:24

  This article allows to restrict outgoing calls for company associated to a Cloud PBX. The outgoing call restriction consists

• Configure hunt groups

  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Business telephony - Cloud
  • Yves MAZURIER
  • December 18, 2024 15:50

  This article allows to configure hunt groups for a company associated to a Cloud PBX. Hunt group overview A hunt group

• Configure call recording

  • 1. Help
    2. Rainbow
    3. Manage your company
    4. Business telephony - Cloud
  • Yves MAZURIER
  • January 27, 2025 12:03

  This article allows to configure call recording when enabled on the call settings of Cloud PBX. Call recording is defined