This feature has been generally available since version v156.7 released on July 7, 2025.This new feature extends the existing options for controlling data and file transmission in conversations and...
This feature has been generally available since version v156.7 was released on July 7, 2025. This new feature provides a way to automatically update SAML settings for the company (e.g the SAML si...
Import and configure the image file for WebRTC gateway click on the cogwheel icon in the main menu, then select Image Configuration in the Settings page. The list of images appears. Click on U...
This guide explains how to quickly set up a Rainbow Guardian production environment, a backup communication solution that ensures business continuity during crises. It covers prerequisites, user an...
Rainbow Telephony for Microsoft Teams - Backend 3.6.4 / Add-in 3.3.1New featuresEnhanced Notifications for Rainbow Teams Integration:Rainbow Teams ensures users never miss important calls or voicem...
This article describes how to install the WebRTC gateway software on a PROXMOX® environment.Documentation is based on installation and testing with PROXMOX® version 8.2.7. Note: For the moment we'r...
This guide explains how to set up a Rainbow Visual Assistance production environment, a solution that enables experts to escalate customer interactions to video sessions for faster diagnosis and re...
Salesforce CRM Connector - version 3.2.18Main FixesCall Handling Issues Fixed: Hold/Retrieve functionality and active call option display now work correctly.Screen Sharing Resolved: SFDC Rainbow co...
Overview OXO Connect supports different deployments of the Rainbow WebRTC Gateway. When the PBX is a full IP version OXO Connect Evolution (OCE), the WebRTC Gateway is already embedded with the cal...
Feature description The purpose of this feature is to immediately overflow PBX calls to an external number when Rainbow cloud is not reachable for any reason like, connectivity issue or WebRTC gate...