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WebRTC gateway - version 3.2.1-73New featuresInstallationDeployment on AWS is available in a early access test phase.ServiceabilityDynamic WebRTC gateway log‑level increase for support purpose.SNMP...
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Update slots:Regions: NA, CALA, EMEA, DE, APAC, ANZ Application Version Start Time End Time WebRTC gateway 3.2.1-73 January 13, 17:00 CEST January 13, 18:00 CEST Expected behavior:WebRTC gatewa...
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This article describes how to install the WebRTC gateway software on a AWS environment.Documentation is based on installation and testing on AWS EC2 (Amazon Elastic Compute Cloud).Note: For the mom...
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Starting with version 3.2.1 of the WebRTC gateway, it is now possible to configure SNMP to retrieve certain counters and send traps when thresholds are exceeded. Both SNMP v2c and v3 are supported...
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Update slots: Regions: NA, CALA, EMEA, DE, APAC, ANZ Application Version Start Time End Time Rainbow Classroom 2.10.2 December 18, 21:00 CET December 18, 22:00 CET Expected b...
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Rainbow Classroom 2.10.2New featuresProductivity and CollaborationGantt Chart View for Tasks — Timeline-based visualization to track progress, dependencies, and deadlines.Image Annotation in Chat —...
Baptiste CANDELIER created an article,
Update slots:Regions: NA, CALA, EMEA, DE, APAC, ANZApplicationVersionStart TimeEnd TimeZendesk connector3.2.20December 18, 21:00 CETDecember 18, 22:00 CETExpected behavior:CRM Connectors:The new ve...
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Zendesk CRM Connector - version 3.2.20Main Fixes Call HandlingFixed issue where calls continued ringing after overflow on no answerFixed issue where the answer button turned gray and prevented answ...
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Salesforce CRM Connector - version 3.3.1Main FixesCaller identificationThe search on incoming calls has been extended to contacts and accounts for cases instead of only contacts.
Baptiste CANDELIER created an article,
Update slots:Regions: NA, CALA, EMEA, DE, APAC, ANZApplicationVersionStart TimeEnd TimeSalesforce connector3.3.0November 26, 21:00 CETNovember 26, 22:00 CETExpected behavior:CRM Connectors:The new ...