Baptiste CANDELIER created an article,
Zendesk CRM Connector Zip file - version 1.0.4 Main fixes On incoming or outgoing call, the search of a customer is now performed based on the the exact phone number.
Baptiste CANDELIER created an article,
A new Zendesk connector Zip file will be released on Wednesday, January 8. Update slots: Regions: NA, CALA, EMEA, DE, APAC, ANZ Application Version Start Time End Time Zendesk conn...
Baptiste CANDELIER created an article,
A new Rainbow Classroom will be released on Wednesday, December 18. Update slots: Regions: NA, CALA, EMEA, DE, APAC, ANZ Application Version Start Time End Time Rainbow Classroom 2.6.0...
Baptiste CANDELIER created an article,
Rainbow Classroom 2.6.0 New features The Reports tab is now accessible to Students and Guests, displaying only a list of sessions conducted in a classroom without attendance information. For Stud...
Baptiste CANDELIER created an article,
A new WebRTC gateway will be released on Tuesday, December 17. Update slots: Regions: NA, CALA, EMEA, DE, APAC, ANZ Application Version Start Time End Time WebRTC gateway 3.0.12 December ...
Baptiste CANDELIER created an article,
WebRTC gateway - version 3.0.12-181 New Features User Registration New mechanism implemented to lowering threads and memory consumption. Calls - new Busy state management When the Rainbow use...
Baptiste CANDELIER created an article,
A new Salesforce connector will be released on Friday, December 13. Update slots: Regions: NA, CALA, EMEA, DE, APAC, ANZ Application Version Start Time End Time Salesforce connector 3.2.1...
Baptiste CANDELIER created an article,
Salesforce CRM Connector - version 3.2.13 New Features Contact creation in Edit Mode Account creation in Edit Mode Lead creation in Edit Mode Main fixes Fixed connexion issue when using ...
Baptiste CANDELIER created an article,
TC2479 Rainbow WebRTC Gateway with OXO Connect / OXO Connect Evolution provides the configuration details required to install the features linked to Rainbow PBX integration in the context of the OX...
Baptiste CANDELIER created an article,
The SIP trunk between OmniPCX® Enterprise and WebRTC gateway can be secured by enabling SIP TLS. Detailed configuration is described in TC2918 Deployment of Native Encryption for WRG available on M...