Web searches can now display every contact associated with the same email address, even when one of them is already identified as a Rainbow user. This helps users access additional directory inform...
When more than two audio outputs are available during a call on Android, Rainbow now replaces the basic speaker or earpiece toggle with a contextual selector. Users can choose the most appropriate ...
Organizations can now run multiple LDAP connectors on the same Windows machine to support several companies in parallel. Each connector operates independently with its own Windows service and local...
A new Desktop mini bar gives users faster access to key Rainbow actions without opening the full application. Designed as a dockable on-screen component, it stays visible when needed and can automa...
A new extension type, on-main-widget-display-actions (MWG), lets administrators and integrators display up to three custom widgets directly inside the Rainbow application. This creates a practical ...
Incoming OXE CCD calls now display the global waiting time directly in the incoming call popup and in the call card. The value is shown in mm:ss format alongside the CCD information, including the ...
Administrators can now enable queue visibility for basic call center members. Once activated, agents can see waiting calls with CLI, caller name, and waiting time, and can pick up those calls direc...
Basic call center members can now monitor waiting calls directly from the queue view. Agents can see caller details, including CLI, name, and waiting time, and can pick up any waiting call, includi...
The iOS application has been rebuilt with Xcode 26 and updated to adopt Apple’s new Liquid Glass design language. This foundation work delivers a more modern visual experience and prepares the app ...
You can now react to messages with emojis. Quickly convey your response, acknowledge a point, or show support without writing a reply. A single emoji communicates your sentiment clearly, allowing y...