We place a strong emphasis on the accessibility of our iOS, Android, and Web applications so that everyone can use them easily, regardless of their abilities or constraints. Our teams continuously work to improve usability, readability, and compatibility with assistive technologies, as part of our commitment to providing an inclusive experience for all users.
The accessibility level of our applications has been determined through manual testing, supported by platform-specific accessibility tools.
Tips: An ACR (Accessibility Conformance Report) is a document that clearly and transparently explains how an application meets accessibility requirements. It helps users and organizations understand which accessibility features are supported and identifies areas for potential improvement.
ACR for Web Application:
Our Web application is developed with accessibility standards in mind, with a focus on usability, clarity, and compatibility with assistive technologies across modern browsers. Accessibility testing has been performed on Firefox and Safari using NVDA, JAWS, and VoiceOver as screen readers.
Key accessibility aspects include:
- Partial conformance with Web Content Accessibility Guidelines (WCAG 2.1) and EN 301 549 requirements.
- Keyboard navigation support for main user journeys.
- Screen reader compatibility for common use cases.
- Attention to color contrast, headings structure, and form labels.
Scope limitation:
- The Web Accessibility Conformance Report (ACR) does not cover webinars or administration (admin) interfaces.
Note: The ACR below provides detailed information about the accessibility level of our Web application: Rainbow ACR fo Web application.
ACR for Android Application:
Our Android application follows accessibility best practices and leverages native Android accessibility capabilities to improve usability for all users.
Key accessibility aspects include:
- Partial conformance with Web Content Accessibility Guidelines (WCAG 2.1) and EN 301 549 requirements.
- Compatibility with TalkBack screen reader.
- Support for font size and display scaling settings.
- Focus management and accessible touch targets.
- Keyboard navigation support for main user journeys.
Note: For a detailed assessment of accessibility compliance, please refer to the ACR available below: Rainbow ACR for Android application.
ACR for iOS Application:
Our iOS application is designed to support accessibility features provided by the iOS operating system. We aim to ensure a consistent and usable experience for users relying on assistive technologies.
Key accessibility aspects include:
- Partial conformance with Web Content Accessibility Guidelines (WCAG 2.1) and EN 301 549 requirements.
- Compatibility with VoiceOver for screen reader users
- Support for Dynamic Type to allow text size adjustments.
- Respect of system contrast and color settings.
- Accessible navigation using standard iOS components where possible.
Note: Detailed information about the accessibility compliance of our iOS application is available in the ACR below: Rainbow ACR for iOS application.
Reporting Accessibility Issues or Gaps:
Accessibility is an ongoing process, and user feedback plays a key role in helping us improve our applications. If you encounter an accessibility issue or identify a missing or limiting feature, we encourage you to let us know.
When reporting an accessibility issue, please include:
- The application concerned (iOS, Android, or Web).
- The device, operating system, and version used.
- A short description of the issue encountered.
- The assistive technology used, if applicable (e.g. screen reader, keyboard navigation).
You can report accessibility issues by contacting us at: rainbowaccessibility@al-enterprise.com
Your feedback helps us identify accessibility gaps, prioritize improvements, and continuously enhance the accessibility of our services.