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Rainbow Telephony for Microsoft Teams - Backend 3.5.0
New features
- From the left panel, user can configure and monitor their Rainbow HUB telephony services (device, CLI, personal routines, groups & queues, manager/assistant delegation, softphone keys).
- Microsoft Teams New user profile Microsoft Teams Telephony Only has been defined to customize the Rainbow clients.
- Microsoft Teams user is set to Enable.
- Use SoftPhone mode is set to Forced.
- Desktop is switched to minimized softphone mode, starts always minimized, and the systray menu is limited to the Rainbow Telephony for Microsoft Teams menu content.
- The left-hand side of the softphone user interface is used to replace the pop-up window for the current call, as well as for supervised and manager-supervised calls.
- Rainbow administrator can set a login alias for Microsoft Teams users to allow them with a different Rainbow login to support Microsoft Teams SSO.
- Rainbow administrator can disable the access to download the Rainbow application from the Permission tab.