Rainbow Pilot is a tool designed to evaluate the capability of an enterprise site to support Rainbow users engaging in collaboration, conferencing, or telephony in Hybrid or Hub modes.
The tool recognizes the importance of conducting on-site testing to examine your network configuration and ensure compliance with Rainbow requirements, with a particular focus on WAN connectivity to Rainbow datacenters worldwide.
The tool is accessible as a web application at https://pilot.openrainbow.com. From this platform, you can also download the Pilot Agent, a lightweight Windows executable intended to handle tests not possible through the web application alone.
Available Features
This initial version of Rainbow Pilot is available for free use by Business Partners and customers, anytime and from any location, featuring the following:
Network Requirements: Provides concise information about Rainbow network requirements, supplementing the official documentation available on the Rainbow Help Center.
Connectivity Tests: Enables the execution of connectivity tests between your site network and Rainbow datacenters, covering all network paths and protocols involved in using Rainbow's desktop or mobile clients, as well as local WebRTC gateways:
- Rainbow domains resolution & reachability
- Through the embedded Rainbow web SDK, a real client connection test to the local datacenter, identical to Rainbow web, desktop, WLAN mobile or WebRTC Gateway clients
- Unitary WebRTC call with audio + video with bandwidth, audio quality check
- Reachability of TURN relays and conferencing servers worldwide using their respective protocols on UDP, TCP and TLS
- Reachability of Rainbow Hub servers for SIP phones
Note: It is recommended to use Google Chrome browser. WebRTC tests will not work with Firefox.
Next Steps
The next major steps involve addressing additional considerations when planning a Rainbow deployment:
Capacity Planning: the ability to estimate Rainbow-related WAN traffic for a projected number of users in peak hours, accounting for collaboration, conferencing, and telephony usages.
Traffic Tests: leveraging the results of capacity planning, the ability to generate the corresponding traffic flows between a company's site and Rainbow datacenters. Such tests will cover the intended usage patterns for a specified user population, with assumptions regarding usage levels and behavior during peak hours, and provide quality metrics in return.
Questions and Feedback
In the interim, we will continue to iterate on tuning and enhancing the tool, accounting for your feedback, which is highly encouraged and can be shared in our Community area.
Should you face an issue using the tool, please use the standard Rainbow support process.