OverviewTo increase call capacity and ensure high availability in OXE networks, the WebRTC Gateway Scalability feature allows multiple WebRTC gateways to be connected to a single OXE. This setup en...
OverviewTo support scalable call handling in OXE networks, two valid approaches are available: WebRTC Gateway Scalability and the new Dynamic Overflow. Both build on the existing capability to shar...
Zendesk CRM Connector Zip file - version 1.0.4 Main fixes On incoming or outgoing call, the search of a customer is now performed based on the the exact phone number.
Dashboard overview The dashboard is organized in 5 sections, with information about the WebRTC gateway hardware, statuses (connection, usage, ...) and some features like connectivity check or remot...
Starting with version 3.2.1 of the WebRTC gateway, it is now possible to configure SNMP to retrieve certain counters and send traps when thresholds are exceeded. Both SNMP v2c and v3 are supported...
Update slots:Regions: NA, CALA, EMEA, DE, APAC, ANZApplicationVersionStart TimeEnd TimeMS Dynamics connector3.2.19November 6, 21:00 CETNovember 6, 22:00 CETExpected behavior:CRM Connectors:The new ...
Salesforce CRM Connector - version 3.2.13 New Features Contact creation in Edit Mode Account creation in Edit Mode Lead creation in Edit Mode Main fixes Fixed connexion issue when using ...
TC2462 Configuration guide for Rainbow PBX integration with OmniPCX Enterprise provides the configuration details required to install the features linked to Rainbow PBX integration in the context o...
Salesforce CRM Connector - version 3.2.12 New Features New Audio/video settings icon to navigate to audio/video settings New Telephony setting icon to navigate to Telephony settings in dropdow...
The SIP trunk between OmniPCX® Enterprise and WebRTC gateway can be secured by enabling SIP TLS. Detailed configuration is described in TC2918 Deployment of Native Encryption for WRG available on M...