Zendesk CRM Connector - version 3.2.20Main Fixes Call HandlingFixed issue where calls continued ringing after overflow on no answerFixed issue where the answer button turned gray and prevented answ...
Create your Rainbow accountgo to https://web.openrainbow.com/Select Don't have an account? Sign up! and follow the instructionsCreate your CompanyOnce connected to your accountGo to the menu on you...
Rainbow Pilot is a tool designed to evaluate the capability of an enterprise site to support Rainbow users engaging in collaboration, conferencing, or telephony in Hybrid or Hub modes.The tool reco...
Whether you're a freemium user or part of a company using Rainbow, support is available to help you resolve issues or answer questions. Here's how to get the right assistance based on your user typ...
LDAP Connector - version 3.6.5New Features Exchange Calendar Synchronisation (Early Access)The Rainbow Exchange Calendar connector offers seamless synchronization between users’ calendar events an...
This article describes how to set and collect logs in case you have an issue with Rainbow Telephony for Microsoft Teams.Step 1: Set log levelIn case you have an issue, first of all set the log leve...
Rainbow Classroom 2.8.2Main fixesA problem in license management has been corrected.
We're pleased to announce that the Beta Program for Rainbow is now open! 🌈 What is the Beta Program? The Beta Program gives selected users early access to upcoming features and improvements in Rai...
Issue There are various reasons why a company administrator may need to change a member's login e-mail address, for example if the member has married and changed their surname, or if the company ha...
Rainbow Classroom 2.7.8 New features Added separate Edit Participants List options for Teachers, Students, and Guests (User Role). Teachers can now be enrolled in a class as students and will hav...