This article allows to configure the Rainbow LDAP Connector used to synchronize the company directory in Rainbow with the company LDAP directory services, such as Active Directories.The Rainbow LDA...
This article allows administrators to configure manager/assistant groups for their company associated to a PBX. A manager/assistant group consists of one manager and one or several assistants with ...
This article allows administrators to configure supervision groups for their company associated to a PBX.There are two types of supervision group: Default and Mutual aid.Each supervision group incl...
This article describes how to: Access the Analytics window as company administrator: Accessing the Analytics window as company administrator Analyze hunt group activity through different graphs: O...
This article is intented for Rainbow users making phone calls from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communication server o...
Work as Contact Center agent is allowed for Users with an Enterprise license and connected to an OmniPCX Enterprise.This article is intended for company members who work as Contact Center agents, a...
This article lists the commands for configuring, checking and troubleshooting the WebRTC gateway. It also describes some of the features available with these commands.OverviewYou must first log on ...
This article allows to associate an OXO connect or OXO Connect Evolution equipment to a customer company. For readability purposes, unless stated otherwise, the OXO Connect and OXO Connect Evolutio...
This article allows to configure the emergency call service for a customer company using a Cloud PBX.OverviewThe emergency call service configuration consists in: Configuring the emergency numbers ...
This article allows to synchronize the company directory in Rainbow with the LDAP directories located in company premises. Synchronization is unidirectional (one-way) from LDAP directory to Rainbow...