Associate an OXO Connect/OXO Connect Evolution to a company

This article allows to associate an OXO connect or OXO Connect Evolution equipment to a customer company. For readability purposes, unless stated otherwise, the OXO Connect and OXO Connect Evolution are called PBX in the rest of the article.

Management operations are performed from the communication server management window of the company.

Associating a PBX to a customer company differs according to its delivery mode on customer site:

• In stock mode, the PBX is taken from the Business Partner Fleet, and delivered with a generic software version, without customer information. This information is loaded at PBX installation on customer site.
  

  To associate the PBX to a customer company:

  1. On Rainbow, declare the PBX in the target customer company, including its Rainbow connection settings (equipment ID and activation code) set with the couple fleet reference/installation reference.
  2. On the PBX, no configuration is required: The Rainbow parameters are automatically filled on PBX, and Rainbow is enabled by default.
• In Build To Customer Order (BTCO) mode (OXO Connect only): The OXO Connect is delivered with a software version including the customer information and licences.

  To associate the OXO Connect to a customer company:

  1. On Rainbow, declare the OXO Connect in the target customer company.
     This will generate an equipment ID and activation code for your OXO Connect.
  2. On the OXO Connect, enable Rainbow, and configure the Rainbow connection settings.

Prerequisites

Before beginning, you must know the following:

• In case the PBX is delivered in stock mode, the couple fleet reference/installation reference enabling to identify the PBX in your PBX business fleet
• Dialing information (country, national prefix, international prefix, outbound prefix)
• Numbering rules

Accessing the communication server management window

1. From the Rainbow application, click on Manage your customers in the left panel.
2. In the MY CUSTOMERS panel, click on Customers companies.
3. In the right part of the window, click on the name of the target customer company.
4. In the left panel, click on Communication.
5. In the right part of the window, click on the Comm. servers tab.

Associating a PBX to a customer company (stock mode)

1. From the communication server management window, click on Create.
2. Review/modify the following parameters:

   Server name	Enter the name of the PBX
   Server type	Select: OXO Connect
   Activate WebRTC gateway	Select the check box (the WebRTC gateway is used for Rainbow VoIP call handling), read the license agreement, and click on I accept to continue Note: This operation can also be performed later, when installing and configuring the WebRTC gateway.
   Specify equipment ID and activation code	Select the check box and complete the equipment ID and activation code with the same value: fleet reference-installation reference (for example: ALE12-1234.5678.90 where ALE12 is the fleet reference and 1234.5678.90 is the installation reference)
   Dialing information
   Country	Enter the country used to translate national phone numbers into canonical numbers
   National prefix	Enter the first digit(s) dialed when calling a subscriber inside the country configured in the Country field
   International prefix	Enter the first digit(s) dialed when calling a subscriber outside the country configured in the Country field
   Outbound prefix	Enter the prefix used for outgoing calls
   Use the outbound prefix	If selected, the outbound prefix is used for outgoing calls
   Installation number	Enter the public number of the company

3. Click on Create.

The PBX is created and displayed in the equipment list with the Pending status.

Once the PBX connected to Rainbow, the PBX connection status changes to Running in the equipment list:

• To have a complete view of the connection status, click on the PBX in the equipment list, and click on the Connection tab.
• To check the connection status on PBX side:
  1. Connect to the PBX via the OXO Connect Console Management (OMC).
  2. In OMC (Expert View), select Cloud Rainbow.
  3. Verify that Rainbow is enabled, and the couple fleet reference/installation reference is entered in the Rainbow PABX-ID and Activation code fields.
  4. Verify that the connection status is Connected.

  For details, see: Connecting the OXO Connect to Rainbow.

Associating an OXO Connect to a customer company (BTCO mode)

Declaring the OXO Connect in the customer company

1. From the communication server management window, click on Create.
2. Review/modify the following parameters:

   Server name	Enter the name of the PBX
   Server type	Select: OXO Connect
   Activate WebRTC gateway	Select the check box (the WebRTC gateway is used for Rainbow VoIP call handling), read the license agreement, and click on I accept to continue Note: This operation can also be performed later, when installing and configuring the WebRTC gateway.
   Specify equipment ID and activation code	Leave this check box unselected. An equipment ID and activation code will be automatically generated after the OXO Connect declaration in the customer company
   Dialing information
   Country	Enter the country used to translate national phone numbers into canonical numbers
   National prefix	Enter the first digit(s) dialed when calling a subscriber inside the country configured in the Country field
   International prefix	Enter the first digit(s) dialed when calling a subscriber outside the country configured in the Country field
   Outbound prefix	Enter the prefix used for outgoing calls
   Use the outbound prefix	Select the check to use the outbound prefix for outgoing calls
   Installation number	Enter the public number of the company

3. Click on Create.
   A pop-up window opens with the equipment ID and activation code. Click on Close.
   Note: This information will be required when Connecting the OXO Connect to Rainbow.

The OXO Connect is created and displayed in the equipment list with the Pending status.

Connecting the OXO Connect to Rainbow

Before beginning, make sure you have the equipment ID and activation code generated on Rainbow for your OXO Connect. You can get it from the equipment list on Rainbow: Select the OXO Connect, and click on the Connection tab:

The copy/paste operation can be used to enter these information in the following procedure.

Procedure:

1. Connect to the PBX via the OXO Connect Console Management (OMC).
2. In OMC (Expert View), select Cloud Rainbow.
3. Select the Rainbow enabled check box.
4. In the Rainbow PABX-ID field, enter the target equipment ID.
   By default, this field contains the CPU serial number.
5. In the Activation code field, enter the target activation code.
   After connection to Rainbow and reception of the login password, this field will be grayed.
6. Leave the Domain name field to its default value: openrainbow.com.
7. Click on Apply.
   A confirmation window opens.
8. Click on Yes to confirm changes.

Once the OXO Connect connected to Rainbow, the connection status changes to Connected in OMC.

In the equipment list of the customer company in Rainbow, the OXO Connect connection status changes to Running. To have a complete view of the connection status, click on the OXO Connect, and click on the Connection tab: