This article allows to configure Rainbow rooms for a company associated to a Cloud PBX. Each Rainbow room connects a meeting room, and its audio/video equipment, to your company in Rainbow. Once co...
This article allows to manage the public numbering plan for a company associated to a Cloud PBX.Management operations are performed from the public numbers management window of the company.From the...
This article allows to synchronize the company directory in Rainbow with the LDAP directories located in company premises. Synchronization is unidirectional (one-way) from LDAP directory to Rainbow...
This article allows to add customized features to the Rainbow applications of company members using a set of actions configurable from a custo-manifest.json file. Customized features are available ...
This article allows to configure the Rainbow LDAP Connector used to synchronize the company directory in Rainbow with the company LDAP directory services, such as Active Directories.The Rainbow LDA...
This article allows administrators to configure manager/assistant groups for their company associated to a PBX. A manager/assistant group consists of one manager and one or several assistants with ...
This article allows administrators to configure supervision groups for their company associated to a PBX.There are two types of supervision group: Default and Mutual aid.Each supervision group incl...
This article describes how to: Access the Analytics window as company administrator: Accessing the Analytics window as company administrator Analyze hunt group activity through different graphs: O...
This article is intented for Rainbow users making phone calls from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communication server o...
Work as Contact Center agent is allowed for Users with an Enterprise license. This article is intended for company members who work as Contact Center agents, and need to: Log on to the Contact Ce...