Following phones can be switched from NOE mode to SIP mode and connected to Rainbow Hub:
- IP Premium Deskphones: 8008, 8008G, 8018, 8058s, 8068s
Prerequisites:
Ensure the phone is running at least following versions:
- NOE 5.45.60
- SIP 1.51.52
This is normally the case with a new phone (out of the box).
Note: In case of migration of an OXO or OXE installation, a firmware upgrade may be required. These minimum versions are necessary on every phone. In this case, the OXE or OXO call server can be used to perform the upgrade. Up to date binaries are available from MyPortal if required. If a PBX is not available, then the update can be done following the steps in document: TC2698en-Ed01_Guide_for_Binary_upgrade_of_NOE_Phone_without_OXE_server.pdf also available on the My Portal website
- The phone mac address must be declared in Rainbow Hub under the devices tab and then assigned to a Rainbow Hub user This will force the device to switch into SIP mode.
- The phone must have access to the Internet without crossing any HTTP proxy.
Outgoing traffic must be open for:
- rdd.openrainbow.com, for provisioning and upgrades (port 443)
- *.eu1.sip.openrainbow.com, for SIP signaling and media (port 5061)
More information can be found in the network requirement specification:
Method 1: Zero Touch, fully automated, based on DHCP (preferred)
Warning: On-site DHCP server(s) must not provide any call server TFTP address(es) via any of supported options: “next-server” option and/or sub-option of DHCP option 43.
- If the phone is set to “Static IP”, manually switch the phone to “Dynamic IP” or trigger a reset to factory settings to force Dynamic mode.
- If the phone is already in Dynamic IP, simply reboot the phone (Disconnecting the OXO or OXE from the network will also trigger the phone reset).
- At next start-up, the phone contacts the RDDS server.
- If the phone has been assigned to a Rainbow Hub user, it automatically switches to SIP mode, reboots again and registers to Rainbow Hub.
Method 2: Manual switch from NOE to SIP mode
Can be used if the phone must remain in static mode.
- Enter the phone MMI by typing “*” followed by “#” during phase 2 or phase 3 of the start-up procedure
- Go to “Software Infos” > ”Run Mode” and press “Set Mode” until “SIP” is displayed. This will force the phone to operate in SIP instead of NOE mode.
- Save the change
- The phone reboots in SIP mode reusing its static IP parameters
- If the phone has been assigned to a Rainbow Hub user, it will automatically register to Rainbow Hub