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Reference: default mappings, ports, error codes and commands

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Quentin Grabenstaetter
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You can use this article as a quick reference while deploying, validating or troubleshooting the connector. It gathers default mappings, ports, error codes and command-line snippets so you can check technical values without searching across the full documentation.

Selected Rainbow backend error codes

HTTP Detail Meaning
400 400000 Bad parameters.
400 400500 Syntax error in CSV.
400 400503 Duplicate loginEmail lines in CSV.
400 400560 Wrong tenant.
400 400561 Failed to retrieve AD users.
400 400562 Failed to synchronize tenant.
400 400970 loginEmail is a mandatory field.
400 400973 No permission to create user in company.
400 400975 Sub-task failure such as avatar or device attachment.
400 400991 No permission to delete user.
401 401202 Invalid token or JWT expired.
404 404601 No cloud PBX in this company.
404 404602 No pending synchronization.
409 - Only one LDAP user per company.

Default attribute mapping

Rainbow attribute Microsoft AD default Generic LDAP suggestion
ldap_id objectGUID uid or entryUUID
loginEmail mail mail
firstName givenName givenName
lastName sn sn
jobTitle title title
department department ou
businessPhone0 telephoneNumber telephoneNumber
mobilePhone0 mobile mobile
email0 mail mail
pbxShortNumber employeeNumber environment-specific value
nickName displayName displayName
pbxLdapId environment-specific value environment-specific value

Default URLs and ports

Setting Default value
Rainbow backend domain web.openrainbow.com
Update channel latest_rainbow_for_ad
Update yml file latest_rainbow_for_ad_service.yml
Update check interval 3600 seconds / 1 hour
Default local console port 3001
Additional local console port range 3000-3019
Maximum concurrent instances 20
Log file max size 2 MB, rotated
LDAP timeout 20000 ms / 20 seconds

Useful command-line snippets

Get-Service | Where-Object { $_.Name -like "RainbowADService*" } | Format-Table Name,Status,StartType

openssl.exe s_client -showcerts -connect ldap.example.com:636

Get-NetTCPConnection -LocalPort 3001

sc.exe queryex RainbowADService_3001
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