Overview: OXE can be configured to enforce a specific CLI number on outgoing calls through the use of a numbering prefix. This prefix triggers a special trunk seizure, overriding the default user CLI. In practice, this allows a department’s DDI number to be presented instead of the individual user’s DDI.
Configuration
Rainbow
On Rainbow side the configuration is made at PBX level with a Business Partner admin account .
- one table per OXE PBX
- each entry contains a prefix and a label
- the same list is available for all Rainbow users of the system.
PBX
OXE must be configured to enforce a specific CLI number on outgoing calls through the use of a numbering prefix. This prefix triggers a special trunk seizure, overriding the default user CLI. See TC2462.
Usage
Note: The chosen setting applies to all outgoing calls until it is changed to another option.
Desktop/Web client
Settings Menu – Telephony
In this menu, the user can select which Caller ID to present on outgoing calls. The available options are:
- Default for your company – either the user’s own DDI or the company DDI configured via the default trunk seizure prefix
- Prefix list entries – any Caller ID defined in the numbering prefix list
Mobile
Android
From the menu accessed via your profile image, select Calling ID. This entry also displays the currently active calling ID. Tap it to view and choose from the available options..
iOS
From the menu accessed via your profile image, select Calling ID. This entry also displays the currently active calling ID. Tap it to view and choose from the available options.