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Backend Component
Main fixes
- Emergency location
It was not possible to get the 'Emergency location' when only one PBX on the two of the same company was configured in the VNA.
A PBX group can be now managed. - Groups
There were some disturbances in groups (history not filled in, keys not working properly).
This situation was due to an outage at our Services Provider side that blocked some commands. The restart of the right component fixed the issue. - Export file
The export file didn't reflect the real value of the user's last login date.
The data are correctly provided now. - Conference
Users couldn't start a conference.
While a script was running, bubbles were incorrectly set to 'inactive'. The script is corrected. - Call pickup
On call reception, mobiles could ring but there was no detection of the phone being picked up.
In such a case, the close event of the previous connection was not received on the phone. - Inbound call
User could be unable to receive calls despite no call forward or active routing is enabled in their account.
Removing non existing sessions for such kind of behavior fixes the issue. - Echo
Customers in hybrid configuration were facing issues on calls when using laptop speakers.
A side effect of another fix led to this issue. - Welcome Service
A call routed to an external destination from a welcome center didn't reach it since the last upgrade.
A regression was introduced. It's fixed. - Channels
Only users with visibility 'public' (user or company level) could be invited.
Rainbow users in the channel's owner roaster can be also invited. - Invoice
In some specific use cases, inconsistencies could between the invoice and the csv files.
Some information was badly transferred between the quote to cash tool. - Support contact
It could be not possible to assign an account to the company contact field.
A precise error message indicates now that a user cannot be company contact to another company.
