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First Connection
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Olivier BRAUN
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This feature is allowed for Rainbow user with at least a Business License. The Rainbow desktop application must be installed on your computer.

Note: To use the Rainbow Business Telephony features in the Teams application, your Rainbow account must be configured by your administrator. When configured, Rainbow Business Telephony will be pre-installed and pinned to the Teams application of company members: awk_teams_rainbow_app.svg.

Introduction

Rainbow™ Telephony is designed to work with Microsoft Teams®. It delivers Alcatel-Lucent Enterprise telephony capabilities to MS Teams while maintaining welcome desk and call routing richness of the existing ALE PBX in place.

Supported features
Support of multiple user profiles
Control your desk phone and be mobile with your laptop or smartphone; select the profile that suits you
most in a given situation.
ALE business telephony
Multiple calls, hold/retrieve, 3-way-conference, transfer, speed dial keys.
Call routing
Define how to make and receive calls.
Call forwarding
Forwarding your calls allows you to define what your phone does when you receive an incoming call (immediate, conditional forward) .
Call history
Outgoing, incoming, missed calls or conference calls.
Presence synchronisation with Teams calls
Synchronize Teams and Rainbow Presence.
Directory integration
Search your ALE PBX phonebook, Rainbow (users, business, personal) and Teams directories.
Voice message notifications, remote access, or visual voice mail.
Click-to-call from Teams, or from any other application on the computer.

My First Connection

When you first log in to Rainbow through Teams, authentication is required (it will not be requested again afterwards).

It is also recommended to share your calendar availability information (free, busy, out of office), as well as your Microsoft Teams presence (busy, do not disturb), with members of your company and users in your network.

Additionally, it is advisable to add your Outlook personal contacts to the search directory to benefit from access to your Outlook contacts directly within the Rainbow interface.

Note: The Rainbow Desktop application is required for automatic sign-in.
If you haven’t installed it yet, you can visit the Rainbow download page to download and install the application.

  1. Sign in to your Teams application with your Microsoft account.
  2. awk_teams_rainbow_app.svg Open the Rainbow Business Telephony in Teams application area at the left of the Teams window.
  3. An automatic sign-in will be initiated. Allow the Rainbow application to open for authentication. You are now connected to Rainbow within the Teams application.
  4. awk_teams_calendar-month.svg Allow Rainbow to access your Microsoft Office 365 account.
    Calendar/Presence: select the "Activate" button to share your calendar availability information, as well as your Microsoft Teams presence if enabled.
    Calendar-based presence: select this option to set your presence to "Do not disturb" when a scheduled event in your Office 365 calendar starts.
    Synchronizing Microsoft Teams presence: select this option to synchronize Microsoft Teams presence "Busy" or "Do not Disturb" with Rainbow application.   
    Outlook personal contact search: Select the "Activate" button to add your Outlook personal contacts to the search directories, enhancing Rainbow’s "search by name" feature with your Outlook personal contacts. 
  5. rainbow-color-white-bg-logo.pngYou are now ready to use Rainbow Telephony features in the MS Teams application.

Note: Depending on your configuration, your Microsoft and Rainbow accounts may be linked. In that case, you don’t need to authenticate on the Rainbow side.

Note: teams_rainbow_disconnected.png You are not connected to Rainbow. Please try again by clicking on this icon.

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