An upgrade of the components related to Cloud Telephony services will take place on Tuesday, May 15. A dedicated slot has been set aside for each region, and potential impacts will be limited to the latter.
Update slots:
| Regions | Start Time | End Time |
|---|---|---|
| NAR | May 15, 10:00 CEST | May 15, 14:00 CEST |
| APAC | May 15, 14:00 CEST | May 15, 20:00 CEST |
| EMEA, DE | May 15, 21:00 CEST | May 16, 04:00 CEST |
Expected Behavior:
Cloud Telephony services will be unavailable for about 10 minutes during the slot. Affected users will be informed via the icon " Telephone services currently unavailable" on their telephony settings.
Myriad and H3G devices will reset.
Why we're Doing this?
This update fixes some issues mainly related to loss of audio issues and brings new Released version in Myriad and H3G devices. See the release notes section for more details.