Manage public numbers for your company

Management operations are performed from the public numbers management window of the company.

From the public numbers management window, you can:

• Change the public number for the company
• Manage the public number for destinations such as company members , Automated Attendants, hunting groups and manager/assistant groups
• Remove the public number for destinations

Company members without any assigned public number can still make outgoing calls. The public number seen by the called party is the public number of the company.

Prerequisites

• The public numbers must be configured in the Cloud PBX.

Accessing the public numbers management window

1. From the Rainbow application, click on Manage your company in the left panel.
2. In the customer list, click on the name of your company.
3. In the left panel, click on Communication.
4. In the right part of the window, click on the Public numbers tab.

Changing the public number for the company

You can assign a new free public number to the company, or assign the public number of the company to a destination such as a company member, welcome service, Automated Attendant, hunting group or manager/assistant group. The public number of the company can only be assigned to one destination at a time.

1. From the public numbering management window, if needed, you can only filter the available public numbers by selecting Not assigned in the Assignation drop-down list.
2. Move your mouse over the target public number, click on and select Set as company phone number.
   The selected public number is highlighted in bold and set to Yes in the Company phone number column.
   Note: If another public number was already defined as Company phone number, this public number becomes free, and can be assigned to another destination.

Managing the public number for a destination

You can assign a public number to a destination such as a member, Automated Attendant, hunting group or manager/assistant group. If this public number was already assigned to a destination, you must first remove the current association before assigning this public number to another destination.

1. From the public numbering management window, if needed, you can only filter the available public numbers by selecting Not assigned in the Assignation drop-down list.
2. Click on the target public number.
3. In the Destination tab, select the destination (type and information) and click on Apply.

Removing the public number of a destination

1. From the public numbering management window, click on the target public number.
2. In the Destination tab, click on Remove.
   A confirmation pop-up window opens.
3. Click on Remove to confirm deletion.
   This public number becomes free, and can be assigned to another destination.