Configure the telephone numbers of company members

This article allows to configure the member telephone numbers (internal extension number and primary public number) for a company associated to a Cloud PBX.

A company member can also have up to four secondary public numbers configured from the public numbering plan, defined in the Cloud PBX: see article Manage public numbers for your company. 

Prerequisites

Public numbers and internal extension numbers must be configured in the Cloud PBX.

Accessing the company member configuration window

1. From the Rainbow administration interface, click on Manage your company in the left panel.
2. In the MY COMPANY panel, click on the name of your company.
3. In the left panel, click on Members.

Configuring the internal extension number of a company member

1. From the member configuration window, move your mouse over the target member, click on and select Member information.
2. In the pop-up window which opens, select the Telephony tab.
3. In the Equipment field, select the Cloud PBX.
4. In the Extension number field, select the internal extension number of the company member among listed available numbers.
5. Click on Apply.
   The internal extension number is displayed in the Phone column of the target company member.

Configuring the primary public number of a company member

The primary public number allocated to a company member can be a free public number, or the public number of the company. The public number of the company can only be allocated to one member at a time.

1. From the member configuration window, move your mouse over the target member, click on  and select Member information.
2. In the pop-up window which opens, select the Telephony tab.
3. In the Public number field, select the primary public number of the company member among listed available public numbers.
4. Click on Apply.

Removing the telephone numbers of a company member

This operation removes all the telephone numbers of a company member (internal extension number and public number). It is not possible to remove only the internal extension number or only the public number of a company member.

1. From the member configuration window, move your mouse over the target member, click on  and select Member information.
2. In the pop-up window which opens, select the Telephony tab.
3. Click on Remove.

   A confirmation pop-up window opens.

4. Click on Remove to confirm deletion.