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Manage Attendees
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Olivier BRAUN
  • Updated

An "attendee" of a webinar is someone who has been invited to attend the webinar and may have the opportunity to participate if the host provides them with the chance.

View the Attendees

Open the webinar parameters to view all attendees of the webinar.

  1. Select the "webinar.svg Webinars" tab.
  2. Select "attendees.svg Manage attendees" by opening the contextual menu more_vert.svgof the webinar.
    The list of attendees is displayed.
  3. search.svg Use the search interface to find an attendee in the list. 
  4. filter-list.svg Use the filter icon to display All Attendees, Approved Attendees, Pending approval attendees or Rejected attendees.
  5. Click on "Close" button (or the close button close.svg of the window) to go back to "Webinars" tab.

Note: You can select multiple contacts to resend an invitation email by selecting "Resend email", or to cancel the participation in the webinar of all selected persons by selecting "Cancel registration".

Add Attendees

You can individually add one or more participants by searching for their name. In this case, participants will be automatically registered to the webinar.

  1. Select the "webinar.svg Webinars" tab.
  2. Select "attendees.svg Manage attendees" by opening the contextual menu more_vert.svgof the webinar.
  3. Select "contact_add.svg Add participants" by opening the menu more_vert.svgat the right of the search area.
  4. Select contacts to add as attendees by search for people of your company.
  5. Select "Add participants" button to register new parrticipants to the webinar. 
  6. Click on "Close" button (or the close button close.svg of the window) to go back to "Webinars" tab.

Note: "close.svgCancel registration" in the contextual menu more_vert.svgof the attendee allows you to cancel the person's participation in the webinar. In this case, the attendee remains listed but is marked as "Rejected." You can approve their participation again at any time by selecting "check.svg Approve" in the menu more_vert.svg.

Import a List of Attendees

You can invite a large number of attendees by using a CSV file containing all the attendees. Therefore, it is necessary to prepare a CSV file containing all the attendees.

The format of the CSV file is important. Please arrange your CSV file to match the header shown below and then save the file as CSV UTF-8 (Comma delimited) filetype:

Email (mandatory) firstName (mandatory) lastName (mandatory) Company (optional) JobTitle (optional) Country (optional)
j.doe@company.com John Doe Company name Genius FR

 

  1. Select the "webinar.svg Webinars" tab.
  2. Select "attendees.svg Manage attendees" by opening the contextual menu more_vert.svgof the webinar.
  3. Select "attendees_csv.svg Add participants via CSV" by opening the menu more_vert.svgat the right of the search area.
  4. download.svg Drop a CSV file or click on this icon to upload one. The number of attendees ready to be registered is displayed.
  5. Press on the "Register" button. The registration of the attendees is automaticaly approved. You can cancel the registration by selecting "close.svgCancel registration" in the contextual menu more_vert.svgat the right of the attendee.
  6. Click on "Close" button (or the close button close.svg of the window) to go back to "Webinars" tab.

Tips: You can download an example of a CSV file on the file upload page.

Manage Attendees Invited by Email

A speaker can invite an attendee by email.

Define the attendee acceptance policy for email invitations by the host or speakers: automatic validation of the attendee (their subscription is automatically accepted) or manual validation for email invitations (the host must validate the attendee's subscription).

Note: Email invitations can only be sent when the webinar is published.

  1. Select the "webinar.svg Webinars" tab.
  2. Select "attendees.svg Manage attendees" by opening the contextual menu more_vert.svgof the webinar.
  3. Select the "Public link" tab.
  4. Check the option "Automatic attendee approval" to accept automatically the attendees invited by email, or uncheck the option to approve each participant who registers.
  5. Click on "Close" button (or the close button close.svg of the window) to go back to "Webinars" tab.

Approve the participant's registration

  1. Select the "webinar.svg Webinars" tab.
  2. Select the "Manage attendees" button (it appears when some attendees are waiting for your approval).
  3. The list of attendees waiting for your approval to join the webinar is marked as 'Pending.'
  4. You can either accept or reject each attendee's request individually by selecting the contextual menu more_vert.svgat the right of the attendee's details.
  5. You can either accept or reject multiple pending requests by selecting the checkboxes checkbox-marked_blue.svg next to the respective attendees.
  6. You can accept or reject all pending attendees at once by selecting "checkbox-marked_blue.svg X Selected attendees".
  7. Click on "Close" button (or the close button close.svg of the window) to go back to "Webinars" tab.

Download the List of Attendees

You can download the list of attendees of a webinar in CSV UTF-8 format (Comma separated).

  1. Select the "webinar.svg Webinars" tab.
  2. Select "attendees.svg Manage attendees" by opening the contextual menu more_vert.svgof the webinar.
    The list of attendees is displayed.
  3. Select "download.svg Export participant list" by opening the contextual menu more_vert.svgat the irght of the search area.
  4. Save the CSV file on your device.
  5. Click on "Close" button (or the close button close.svg of the window) to go back to "Webinars" tab.
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