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Backend Component
Main fixes
- Overflow
Overflow from empty hunting groups to a voice prompt could disconnect the call automatically (Trunk dependance)
This is fixed. - Name display
Caller's name didn't appear after a supervised transfer.
One event was badly handled. - Audio quality
Choppy ringback tone was heard when calling an external destination.
It's fixed. - Busy state
By initiating a transfer with swap, the Deskphone of a hunting group stayed in busy state.
It was due to a bad treatment of the release of the call. - Voice prompts
In Multi-sites configuration, an error message could appear with voice prompts in waiting queue groups.
This was caused by a missing default voice prompt in soundset in Portuguese language. - Calls
It could be impossible for some users within a company to make calls.
Due to the large number of users in the company, some could not be handled in a backend component. The value of a parameter has been changed to enable the initial loading of the device from the database.
