According to their policy of network security, some companies don’t trust any applications by default.
They authorize by their own what application is allowed to cross their firewall. These applications must then provide a certificate to be white listed.
In such a case, Alcatel-Lucent Enterprise provides 2 root certificates that must be installed to run Rainbow services.
- ALE-CLOUDCONNECT-ROOT used for following connections: PBX OXO & OXE and RDD (zero touch for device SIP used in Rainbow Hub). This certificate is generated and provided by Alcatel-Lucent Enterprise.
- USERTrust RSA Certification Authority used for Rainbow clients, APIs, SIP. This certificate is linked to the native OS, basically available on every recent machine.
Note: The certificats are valid in .com (production) and .health (HDS specific) domains.