This article is intented for Rainbow users listening to their voicemail from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communicatio...
This article allows to manage the numbering rules for a PBX (OXO Connect, OXO Connect Evolution or OmniPCX Enterprise) associated to a customer company. The numbering rules apply to outgoing Rainbo...
This article allows to configure call recording when enabled on the call settings of Cloud PBX. Call recording is defined at several levels: Cloud PBX level (for resellers only), by selecting the ...
This article allows to configure an Automated Attendant for a company associated to a Cloud PBX. Automated Attendant overview Configuration of Automated Attendants is performed from the Automated A...
This article allows to configure hunt groups for a company associated to a Cloud PBX. Hunt group overview A hunt group allows to call a group of company members or attendants using a single direct...
This article allows to configure manager/assistant groups for a company associated to a Cloud PBX. The manager/assistant group consists of one manager and one or several assistants. Each manager/a...
This article allows to configure attendant consoles for a company associated to a Cloud PBX. To use attendant consoles, company members must be granted a Voice Attendant license. The default music-...
This article allows to configure the welcome services for a company associated to a Cloud PBX. Configuration of welcome services is performed from the welcome management window. One or several welc...
This article allows administrators to configure supervision groups for their company associated to a Cloud PBX. Each supervision group includes one or several supervisors and the company members to...
This article allows company administrators to customize voice prompts for the following Cloud PBX services: Telephone services: calls on hold, call recording and the possible states of destination...