This article is intented for Rainbow users in conversation from their company deskphone and who want to perform one of the following: Putting the phone call on hold Resuming the phone call on hold...
This article allows to manage a PBX (OXO Connect, OXO Connect Evolution or OmniPCX Enterprise) associated to a customer company, for example: Manage PBX data Reset the PBX connection with Rainbow:...
This article allows to manage the telephone devices for a company associated to a Cloud PBX. Management operations consists in: Associating telephone devices to company members Removing telephone ...
This article allows administrators to configure a large number of company members via the bulk provisioning feature. Bulk provisioning allows to add, modify, delete a list of company members via a ...
This article is intented for Rainbow users in conversation from their company deskphone and who need to manage a second phone call: Making a second phone call Answering a second phone call Cance...
This article allows to verify the connection status between PBX (OXO Connect, OXO Connect Evolution, and omniPCX Enterprise) and the WebRTC gateway and Rainbow. According to your needs, you can acc...
This article allows administrators to configure the programmable keys of telephone devices associated to company members. The number of available programmable keys depends on the type of telephone...
This article is intented for Rainbow users managing three-party conferences from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communic...
This article allows company administrators to configure alarms to monitor the audio quality of company calls. This alarm feature, disabled by default, applies to peer-to-per and conference calls pe...
This article allows to restrict outgoing calls for company associated to a Cloud PBX. The outgoing call restriction consists in managing black lists (blocked phone numbers) and white lists (allowed...