This article allows administrators to configure the programmable keys of telephone devices associated to company members. The number of available programmable keys depends on the type of telephone...
This article is intented for Rainbow users managing three-party conferences from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communic...
This article allows company administrators to configure alarms to monitor the audio quality of company calls. This alarm feature, disabled by default, applies to peer-to-per and conference calls pe...
This article allows to restrict outgoing calls for company associated to a Cloud PBX. The outgoing call restriction consists in managing black lists (blocked phone numbers) and white lists (allowed...
This article is intented for Rainbow users listening to their voicemail from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communicatio...
This article allows to manage the numbering rules for a PBX (OXO Connect, OXO Connect Evolution or OmniPCX Enterprise) associated to a customer company. The numbering rules apply to outgoing Rainbo...
This article allows to configure call recording when enabled on the call settings of Cloud PBX. Call recording is defined at several levels: Cloud PBX level (for resellers only), by selecting the ...
This article allows to configure an Automated Attendant for a company associated to a Cloud PBX. Automated Attendant overview Configuration of Automated Attendants is performed from the Automated A...
This article allows to configure hunt groups for a company associated to a Cloud PBX. Hunt group overview A hunt group allows to call a group of company members or attendants using a single direct...
This article allows to configure manager/assistant groups for a company associated to a Cloud PBX. The manager/assistant group consists of one manager and one or several assistants. Each manager/a...