The company directory in Rainbow can be synchronized with the LDAP directories located in company premises. Synchronization is unidirectional (one-way) from LDAP directories to Rainbow. The Rainbow...
This article is intented for Rainbow users answering phone calls from their company deskphone. The deskphone must be associated to your Rainbow user account and connected to the communication serve...
This article allows to share a PBX (OXO Connect, OXO Connect Evolution, or OmniPCX Enterprise) between several customer companies (multi-company). With OXO Connect, OXO Connect Evolution, and OmniP...
This article allows to configure the member telephony settings for a company associated to a Cloud PBX. Configuration of the telephony settings is performed from the member management window. The t...
This article is intented for Rainbow users in conversation from their company deskphone and who want to perform one of the following: Putting the phone call on hold Resuming the phone call on hold...
This article allows to manage a PBX (OXO Connect, OXO Connect Evolution or OmniPCX Enterprise) associated to a customer company, for example: Manage PBX data Reset the PBX connection with Rainbow:...
This article allows to manage the telephone devices for a company associated to a Cloud PBX. Management operations consists in: Associating telephone devices to company members Removing telephone ...
This article allows administrators to configure a large number of company members via the bulk provisioning feature. Bulk provisioning allows to add, modify, delete a list of company members via a ...
This article is intented for Rainbow users in conversation from their company deskphone and who need to manage a second phone call: Making a second phone call Answering a second phone call Cance...
This article allows to verify the connection status between PBX (OXO Connect, OXO Connect Evolution, and omniPCX Enterprise) and the WebRTC gateway and Rainbow. According to your needs, you can acc...