Guillaume JUILLOT created an article,
This feature has been generally available since version v156.7 was released on July 7, 2025.For Rainbow Hub Hunting Groups (with and without a queue), administrators and groups supervisors are able...
Guillaume JUILLOT created an article,
The data collected is only statistical, such as the number of calls answered, and does not concern the content of the calls. Enabling and disabling Member analytics Member analytics are disabled b...
Guillaume JUILLOT created an article,
Overview The Analytics window consists of: A quick view of hunt group activity for a chosen period among Yesterday, Last 7 days, and Last 28 days. The five metrics are: The total number of ...