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Rainbow Cloud Telephony Backend
New Features
- User experience [Voice offer] DECT handset are seen as specific devices and can be monitored now to get an accurate Rainbow status (Free/Busy).
- User experience [Voice offer] Caller numbers are now resolved in Group call log for Call Queue.
Main fixes
- Incoming call
In specific cases, incoming call could be disconnected when the user put it in hold, altought user remaining connected.
Data in the contact header information needed to identify the correspondant were not accurate.
- Audio
Calls could lose their audio after a blind transfer from a voice attendant.
The blind transfer was not using the right method to manage the media to be used.
- Voice mails
Sometimes, the call was cut only few seconds after a user started to record a message in voicemail.
Forward from an automated attendant to a voice mail in closed hours was slightly buggy, we fixed it.
- Call queue
User in call queue could receive no calls for 1 hour.
In such a case, previous call was not ended correctly, leading to block further calls for a while.
- Supervision
After several calls to a parallel group, progressively, the phones are permanently set to ringing mode by the supervisor.
The presence module in a backend component didn't send the presence notification updates to the subscriber.
