Rainbow Cloud Telephony Backend
Main fixes
- Music on Hold
MOH was not always played, so customers hung up most of the time.
Just an event was missing to play it.
- Voice mail
The voice guide of the voice mail was played in English instead of French when forwarding ‘without any condition’ was activated.
The language is identified now and can be played.
- Record
Calls coming through an Automated Attendant were not recorded.
This use case is available after adding the right event.
- Display
The external number display was not updated on Myriad set after a second blind transfer.
The initial information had been changed by one intermediate contact.