A company administrator has the possibility to define the level of analytics displayed to him/her, to other administrators in the company, and to the company partner.
Note: A partner is not allowed to modify this parameter on behalf of his customer.
Configure the Level of Analytics
- Open your administration Dashboard by clicking on the "
Manage your Company" space in the left menu.
- In the "MY COMPANY" panel, click on the
name of your company.
- In the left panel, select the "
Settings" menu.
- Select the "Privacy" tab in the right panel.
- In the "ANALYTICS FOR MY ADMINISTRATORS" panel, defines how analytics are displayed to all administrators of the company.
In the "ANALYTICS FOR MY ADMINISTRATORS" panel, defines how analytics are displayed to the partner of the company. - For each setting, you can select one of the following:
User level (default): All analytics are available, including individual analytics in the Audio Quality dashboard. It is possible to search a specific user and see user names when selecting All users.
Company level: All analytics level but in the Audio Quality dashboard it is not possible to see user names or IPs associated with the audio legs, and it is also not possible to search for audio legs of a specific user.
No analytics: All analytics are totally hidden. - Click on the icon
which appears, after any change, at the top right of the page.