Rainbow provides you with an analysis of the consumption of all your customer companies and your own company on the first day of each month. This allows you to determine the exact billing for all the subscriptions you manage and also simplifies the invoicing process for your partner companies..
Rainbow Billing Principles
Monthly Service plans
- Subscriptions created and deleted within the current month will not be billed.
- On the 1st day of the following month, Alcatel-Lucent Enterprise will bill based on the number of licenses activated at the end of the passed month.
- On the 1st day of the following month, you prepay for the available subscriptions, whether they are allocated to users or not.
- The first partial month of the contract is free. The final month is billed in full, even if the contract is canceled during that month. No credit note will be issued for any remaining days of the final month.
- In the event of catalog price changes, the new pricing may take effect starting the next billing period.
Yearly Service plans
- The initial subscription can be created ot deleted during the current first month without being charged.
- The first partial month is for free. Invoicing begins on the 1st of the following month based on the actual number of licenses.
- You prepay upfront for the entire contract duration.
- In case of add-ons (you can only increase the volume), the contract period does not change. The invoice is prorated based on the number of full months remaining until the contract end or renewal date.
- The current contract period could be extended up to 60 months.
- At contract renewal, the new price catalog may be applied.
Note: The global invoice is provided in a single monthly PDF file.
Check Consumption
Role required: This feature is availble only for the Business Partner with "Finance" role.
You can consult the consumption of your partner companies and your own company at any time to get an overview of all subscriptions and consumed licenses. This information can be downloaded in Excel format.
- Open your administration Dashboard by clicking on the "
Manage your Customers" space in the left menu.
- Select "
Consumption". Consumptions are organized by year and month.
- Select a Year.
- In the "Subscription details" column, click on the Excel icon next the target month to download the associated consumption details for Services or Conference.
The CSV file contains all data based on the subscription consumption of your company and partner companies, organized per column with dedicated headers to facilitate automatic treatments.
Exemple of service consumption details
The csv filename is standardized as followed : INV_SERV_Date_CompanyType_Company_name.csv
Date: YYYY-MM-DD
CompanyType depends on your Business Partner company: VAD (Value Added Distributor) or IR (Indirect Resseler).
- Customer information: name, identifier and reference, if any
- Subscription information: number, reference and identifier
- For X-Year prepaid offers, the expiration date, and if an automatic renewal is programmed
- Number of user licenses subscribed
- Price per license
- Total price for each subscription
- Currency used for payment
Note: The additional purchase order number (additionalPurchaseOrderNumber) column is filled if the "Additional Purchase Order Number" was provided in the subscription options.
The commercial program code (commercialProgram) column is filled if the "Commercial program code" was provided in the subscription options.
Note: The customer reference (customerReference) or addition customer reference (customerAdditionalReference) are free and can be used for classification and billing purposes. The customer reference is dedicated to the distributor. The additional reference is dedicated to the reseller. It cannot be modified by the distributor. These references can be set or updated by opening the "Customer" tab in the " Settings" of the customer company.
Note: The "PartnerTier" columns contain all the information about the sales network.