Role required: This feature is availble only for the Business Partner with "Finance" or "Operations" role.
What is a subscription
Rainbow service plans offer a range of communication and collaboration services tailored to the diverse needs of businesses. They include features such as instant messaging, audio and video calls, video conferencing, file sharing, and integration with existing telephony systems. These service plans are available in several tiers, ranging from the free "Essential" plan to more advanced options like "Business" and "Enterprise," allowing companies to choose the plan that best suits their operational and budgetary requirements.
A subscription allows you to subscribe to a service plan, specifying a certain number of licenses and a billing mode, such as monthly or prepaid for 1, 3, or 5 years, along with renewal options, to manage the exact number of licenses required for your company over a given period. You can have multiple subscriptions under the same service plan.
Depending on your subscription, you can add one or more available options.
Note: For more information about Rainbow service plans or options, consult the Features list.
Displaying Licenses Overview
- Open your administration Dashboard by clicking on the "
Manage your Company" space in the left menu.
- In the left panel, select the "
Subscription" menu. All information about managed subscriptions is displayed (subscriptions for your company and for all customer companies).
Open Subscription Status for a Partner Company
This page allows you to view all subscriptions linked to your company. The page is divided into four sections:
-
Services: Rainbow services (Hybrid or Hub - Business, Enterprise, Attendant) with a validity period (monthly or annual), and renewal possibility for annual subscriptions, if enabled.
Subscriptions are organized by service plans to provide a comprehensive view of the subscribed services. - Options: Rainbow options.
- Applications: Rainbow application.
- Custom: free Alcatel-Lucent subscriptions and options.
All subscriptions information is displayed on subscription status page:
- Services or options name.
- Current plan : monthly, 1 or 3 or 5 Years prepaid.
- Expiration date with information about renewal : no renewal (
), renew one time (
), renew earch time (
), renew in monthly licenses (
).
As a Business Partner, you can view the subscription status of each partner company. You can also have a complete overview of all available and allocated licenses of the partner company.
- Open your administration Dashboard by clicking on the "
- In the "MY CUSTOMERS" panel, click on the "
Customer companies" to display all managed customer companies.
- Select the company you want to consult the subscription status. Subscription status is displayed by default for the selected customer company, but you can also access it by selecting the "