Salesforce CRM Connector - version 3.2.12
New Features
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New Audio/video settings icon to navigate to audio/video settings
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New Telephony setting icon to navigate to Telephony settings in dropdown of Phone mode selection
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Telephony settings
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Current phone Mode
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Incoming call: enable auto answer in computer and VOIP mode
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DND Mode: Ignore VOIP calls when status is DND
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Desk Phone: Do not show popup when in desk phone mode.
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Configuration in call center to enable manual selection of Record for call log
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Option to add Case Number at the end of call to select Case manually
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Option to add AccountID at the end of call to select Account manually
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Option to add LEADID at the end of call to select LEAD manually
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Option to add ContactID at the end of call to select Contact manually
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In case no ID is provided, option to select default/previously selected Contact, Case, Lead or Account to create call log.
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CRRAINBAMI-261 Atrium#00777692 // Call History Not Visible on Rainbow SFDC Connector Activity Popup in Italian Language Setting FIXED
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Entry of phone number in Calllog (A new field in sf call center is required)
Main fixes
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Call History Not Visible on Rainbow SFDC Connector Activity Popup in Italian Language Setting is fixed.