You can now analyse the use of your welcome and automated attendant services! For Automated Attendants, you can see how many times the various destination choices have been selected and how much time the callers spend to make these choices. This way you can determine which destination options are the most or least relevant to put first or last so that the caller has the best possible experience. For Welcome services, you can analyze how the traffic is distributed over the time, for example check on which day of the week you have usually the most incoming calls.