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Analyze waiting time of callers and calls duration for your group calls

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Mathilde Incerti
  • Updated

As group calls manager, go further to measure the quality of your group. You can now analyze the waiting time of callers, the calls duration and compare data from several selected groups. Use the different aggregated views (eg. per day of the week summary) and detailed views (up to 1-hour granularity) to better dimension your group.

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